Privacy Policy
Last updated: July 24, 2026
This Privacy Policy explains how MAGICAI (“MAGICAI,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, purchase our products, contact customer support, or otherwise interact with our services.
By using magicaiglasses.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order and transaction information
- Customer support messages
- Marketing preferences
- Account information, if applicable
Payment information is processed by third-party payment providers. MAGICAI does not directly store full credit or debit card numbers.
Device and Usage Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring URLs
- Time and date of visits
- Clicks and browsing activity
- Approximate location based on IP address
- Cookie, device, and advertising identifiers
- Marketing and Tracking Information
We may collect information through cookies, pixels, analytics tools, advertising platforms, and similar technologies to understand website performance, measure advertising effectiveness, personalize your experience, and improve our services.
This may include information collected through service providers and platforms such as Meta, TikTok, Google, Pinterest, Shopify, Klaviyo, and other providers used by MAGICAI.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Process payments
- Ship products and provide order updates
- Provide customer support
- Handle returns, exchanges, and warranty requests
- Operate and improve our website, products, and services
- Personalize your shopping experience
- Send transactional communications
- Send marketing emails or SMS messages where permitted
- Measure advertising and marketing performance
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal and regulatory obligations
3. Marketing Communications
If you sign up for our newsletter, SMS updates, waitlist, early access, or other promotional communications, we may send you marketing messages.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
For SMS marketing, you may opt out by following the opt-out instructions provided in the message.
Transactional communications related to your order, shipment, payment, return, warranty, or account may still be sent after you opt out of marketing communications.
4. Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, SDKs, and similar technologies to:
- Keep our website functioning properly
- Remember your preferences
- Maintain your shopping experience
- Analyze website traffic and performance
- Personalize your experience
- Support advertising and retargeting
- Measure marketing effectiveness
- Detect fraud and improve security
Depending on your location, you may be able to manage certain cookies and tracking technologies through our cookie preferences, browser settings, or other privacy controls.
Where required by applicable law, we will obtain consent before using certain cookies or tracking technologies and recognize applicable opt-out preference signals.
5. How We Share Information
We may disclose personal information to trusted service providers and business partners that help us operate our business, including:
- Payment processors
- Shipping and fulfillment partners
- Website and ecommerce providers
- Email and SMS providers
- Analytics providers
- Advertising and marketing platforms
- Customer support providers
- Fraud prevention and security providers
- Cloud and technology providers
- Legal, tax, accounting, and compliance advisers
These parties may process personal information on our behalf or as otherwise permitted by applicable law.
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, prevent fraud or security incidents, or complete a merger, acquisition, financing, sale, or similar business transaction.
Certain disclosures involving advertising technologies may be considered a “sale” or “sharing” of personal information under applicable privacy laws, even where no money is exchanged.
6. International Data Transfers
Your personal information may be processed or stored in countries other than the country where you live.
Data protection laws in those countries may differ from those in your jurisdiction. Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Order fulfillment
- Customer support
- Warranty service
- Returns and exchanges
- Legal and regulatory compliance
- Tax and accounting requirements
- Fraud prevention and security
- Marketing, where permitted
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise handle it in accordance with applicable law.
FTC guidance similarly recommends retaining sensitive personal information only for legitimate business needs and disposing of it appropriately when it is no longer necessary.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.
The FTC also emphasizes that businesses should maintain security appropriate to the nature of the personal information they hold and accurately honor the privacy representations they make to consumers.
9. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing or targeted advertising
- Opt out of certain sales or sharing of personal information, where applicable
To exercise an applicable privacy right, please contact:
support@magicaiglasses.com
We may need to verify your identity before processing certain requests.
10. California Privacy Rights
If you are a California resident and applicable California privacy law applies, you may have additional rights, including:
- The right to know and access personal information
- The right to request deletion
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information
- The right to limit certain uses or disclosures of sensitive personal information, where applicable
- The right not to receive discriminatory treatment for exercising your privacy rights
California defines “sharing” to include certain disclosures for cross-context behavioral advertising, so I would not keep your original blanket sentence “We do not sell your personal information for money” as the main disclosure. That sentence doesn't resolve whether advertising-related sharing occurs.
To submit a privacy request, please contact:
support@magicaiglasses.com
Where required by applicable law, you may also exercise applicable opt-out rights through the privacy controls available on our website. We will recognize qualifying Global Privacy Control signals where required by law.
11. Children’s Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided us with personal information, please contact us at support@magicaiglasses.com so that we can review the matter and take appropriate action.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy or security practices of third parties. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or data practices.
The updated version will be posted on this page with a revised “Last updated” date.
14. Contact Us
For questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
MAGICAI Customer Support
support@magicaiglasses.com
